Return Policy

We want you to be completely satisfied with your purchase. If you wish to return your purchase, you may do so with 7 days of receiving it. Returned items can be exchanged for other merchandise or a store credit against future purchases. Refunds are not issued under any circumstances.

Returned items must be undamaged, unaltered, unworn and must include original packaging. Remember, please try on shoes indoors in a carpeted area before wearing them out to ensure you do not scratch the soles. We reserve the right not to accept the goods if used or damaged.

The Cobbler won't accept any return or exchange on sale or discounted items.

Prior to returning your item, please email us at for a Return Authorization. This way, we can keep an eye out for your package. We cannot be held responsible for any unauthorized returns. 

Return shipping charges and arrangement are the sole responsibility of our cutsomers.