Where are your shoes manufactured?
Our shoes are manufactured either in the UK or in Spain.
Our sneakers are manufactured in Portugal.
We source our leather exclusively from Europe.
Are you selling second hand shoes?
No, the shoes and sneakers that we are selling on the website are brand new items. We are providing repair and restoration services on customer’s items, but we are not reselling them.
Are you shipping worldwide?
Yes we are.
How much do you charge for the shipment and how long does it take?
You can find all the details about our shipment policy HERE.
How can I return an item?
We accept returns up to 30 days after from delivery of your Order, free of charge.
The items need to be returned in the same brand-new condition you received them, without any damage to them or their packaging. To avoid damage, shoes should only be tried on carpeted surfaces.
To return an item, just login to your account, go to MERCHANDISE RETURN and just follow the steps.
What payment methods do you accept?
We accept Visa, Mastercard and American Express.